Return Policy

 

ONLINE STORE

Products bought in the Online Store can be returned within 14 days from the date of delivery.

To make a return you have to take the following steps:

  1. complete the return form and send it to us. The from may be also printed out and sent to us in paper along with the product returned, it is material that the products returned as well as the form reach us within 14 days from the date of delivery.
  2. pack the product subject to return and send it to the following address:

ELAN PROFESSIONAL LINE Sp. z o.o., ul. Nowowiejskiego 9 office 304, 11-041 Olsztyn.

The cost of return shipment shall be borne by the buyer.

  1. The payment is refunded after we receive the package and verify the product. We transfer the money to your account within 14 days from the date when we receive the product.
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